Data Protection Policies

The Data Protection Agency recommends informing users through a two-layer system.

Below is the information about our Data Protection policies applicable to the various processes we carry out on our website:

 

1. CLIENTS

BASIC INFORMATION ABOUT DATA PROTECTION
RESPONSIBLE ENTITY VIAJERO DE ORO, SL
PURPOSE Administrative management of clients
LEGAL BASIS The preparation and execution of a contract and the fulfillment of a legal obligation
RECIPIENTS Data processors outside the EU, under the “Privacy Shield” agreement
RIGHTS  Access, rectify, and delete data, as well as other rights explained in the additional information
ADDITIONAL INFORMATION You can consult detailed information about data protection below

 

Who is responsible for your data? The personal data you provide will be incorporated into a personal data processing system called CLIENTS, whose responsible entity is VIAJERO DE ORO, SL with CIF B36952133 and located at CALLE CRONOS, 24-26 EDIF. 1 BAJO D 1- CP 28037, MADRID, (MADRID) (SPAIN). You can contact the responsible entity by phone at 917473003 or by email at cm@theasiancontinent.com.

What will your data be used for? At VIAJERO DE ORO, SL, we process the information of interested individuals to execute the sales contract and, where applicable, to offer the company’s services in a personalized way. We also manage client follow-up and satisfaction, as well as administrative management and invoicing.

How long will your data be stored? Data will be kept for the duration of the commercial relationship, as long as deletion is not requested by the data subject, and in any case, as long as there is a legal obligation to retain it.

Are automated decisions and profiling made? No.

What is the legal basis for processing? The legal basis for the processing is the preparation and execution of a contract. The processing of client data contained in invoices is legally based on the fulfillment of a legal obligation. The sending of commercial communications to clients is based on the company’s legitimate interest in communicating with its clients, but it is subject to the client’s consent, which may be withdrawn at any time.

Who will your data be shared with?

There are companies that provide services to us and may access your data legitimately and confidentially. They are considered data processors:

  • IT maintenance companies
  • Tax and accounting advisory services

Are international data transfers made? We use certain services (backup, office systems, email providers, etc.) with companies located in the U.S., which are under the Privacy Shield agreement, providing adequate levels of privacy protection according to the EU.

Who is the Data Protection Officer? There is no Data Protection Officer in this entity.

What are your rights and how can you exercise them?
Individuals have the right to access their personal data, request rectification if inaccurate, or request deletion if, among other reasons, the data is no longer needed. You may also request the limitation of processing, portability of your data, or object to processing for legitimate reasons.

To exercise these rights, you may use the forms available at our offices or the models provided by the Spanish Data Protection Agency (www.agpd.es). Requests should be sent with a copy of ID to the email: cm@theasiancontinent.com.

2. WEB CONTACTS

BASIC INFORMATION ABOUT DATA PROTECTION
RESPONSIBLE ENTITY: VIAJERO DE ORO, SL
PURPOSE: Management of web contacts
LEGAL BASIS: The legitimate interest of the information requester
RECIPIENTS: Data processors outside the EU, under the “Privacy Shield” agreement
RIGHTS: Access, rectify, and delete data, as well as other rights explained in the additional information
ADDITIONAL INFORMATION: You can consult detailed information about data protection below

Who is responsible for your data?
We inform you that the personal data you provide is incorporated into a data processing system called WEB CONTACTS, managed by VIAJERO DE ORO, SL with CIF B36952133 and located at CALLE CRONOS, 24-26 EDIF. 1 BAJO D 1- CP 28037, MADRID, (SPAIN). You can contact the responsible entity by phone at 917473003 or by email at cm@theasiancontinent.com.

What will your data be used for?
The purpose of this processing is the management of web contacts to exchange information about the company and/or its products or services requested by the individual in a personalized way.

How long will your data be stored?
The data will be kept until the individual requests its deletion, and in any case, as long as there is a legal obligation to retain it.

Are automated decisions and profiling made?
No.

What is the legal basis for processing?
The legitimate interest of website users in obtaining information about our organization, and/or about our products or services.

Who will your data be shared with?
We inform you that there are companies that provide services to us and may access your data legitimately and confidentially. They are considered data processors:

  • IT maintenance companies
  • Email management companies

Are international data transfers made?
We use certain services (backup, office systems, email providers, etc.) with companies located in the U.S., which are under the Privacy Shield agreement, providing adequate levels of privacy protection according to the EU.

Who is the Data Protection Officer?
There is no Data Protection Officer in this entity.

What are your rights and how can you exercise them?
Individuals have the right to access their personal data, request rectification if inaccurate, or request deletion if, among other reasons, the data is no longer needed. You may also request the limitation of processing, portability of your data, or object to processing for legitimate reasons.

To exercise these rights, you may use the forms available at our offices or the models provided by the Spanish Data Protection Agency (www.agpd.es). Requests should be sent with a copy of ID to the email: cm@theasiancontinent.com.

3. MAILING LIST

BASIC INFORMATION ABOUT DATA PROTECTION
RESPONSIBLE ENTITY: VIAJERO DE ORO, SL
PURPOSE: Personalized offers for the company’s products and services
LEGAL BASIS: The consent of the individual or, in some cases, legitimate interest
RECIPIENTS: Data processors outside the EU, under the “Privacy Shield” agreement
RIGHTS: Access, rectify, and delete data, as well as other rights explained in the additional information
ADDITIONAL INFORMATION: You can consult detailed information about data protection below

Who is responsible for your data?
We inform you that the personal data you provide is incorporated into a personal data processing system called MAILING LIST, managed by VIAJERO DE ORO, SL with CIF B36952133 and located at CALLE CRONOS, 24-26 EDIF. 1 BAJO D 1- CP 28037, MADRID, (SPAIN). You can contact the responsible entity by phone at 917473003 or by email at cm@theasiancontinent.com.

What will your data be used for?
At VIAJERO DE ORO, SL, we process the information of interested individuals to provide information related to the company’s products and services in a personalized manner, as well as for the sending of commercial communications, such as offers, reminders, and other promotions.

How long will your data be stored?
Data will be kept as long as deletion is not requested by the individual, and in any case, as long as there is a legal obligation to retain it.

Are automated decisions and profiling made?
No.

What is the legal basis for processing?
The processing is based on consent, and in the case of clients, on legitimate interest due to the prior commercial relationship between VIAJERO DE ORO, SL, and the client. In any case, consent may be withdrawn at any time.

Who will your data be shared with?
Certain companies that provide services to us may access your data legitimately and confidentially. Data processors may include email marketing service providers.

Are international data transfers made?
We use certain services (office suites, email marketing service providers) with companies located in the U.S. under the Privacy Shield agreement, ensuring adequate levels of privacy protection according to the EU.

Who is the Data Protection Officer?
There is no Data Protection Officer in this entity.

What are your rights and how can you exercise them?
You can exercise your rights to access, rectify, or delete your data, limit its processing, object to its use, or request portability. Requests should be sent with a copy of your ID or passport to the email: cm@theasiancontinent.com.